metro tech

2024 tech road-map

Metro has been innovating leading-edge supply chain management, tracking and business-process technology for 20 years and in 2024 we will continue to increase our ability to integrate with stakeholders, share real-time data, accelerate workflows, automate processes and optimise our customers’ supply chains.

In 2024 we continue to focus on the core pillars of our technology strategy:

  • DigitalisationThe continued adoption of digital technologies that improve processes and create new opportunities
  • Digital twin: Creating indistinguishable digital counterparts to the physical supply chain
  • Platform Engineering: Accelerated development in customer facing applications
  • Big data: Integrate, manage, and analyse to uncover and deliver business value

The last quarter planning of 2023, including our cross-functional workshops, provided the springboard and momentum to start delivering against our product roadmap objectives, with the team achieving early successes in 2024 including:

January

  • Deployed comprehensive updates to our vessel tracking capability in MVT Track & Trace to provide customers with enhanced visibility, deviation reporting and insights resulting from the Red Sea crisis disruption
  • Development, launch and deployment of bespoke applications to provide enhanced control, visibility and regulatory compliance in specific parts of the supply chain for FMCG, Retail and Industrial & Manufacturing customers

February

  • Successfully completed the final cut-over from our legacy TMS to CargoWise CW1 product and initiated a continuous improvement programme to identify where we can drive further optimisation of business processes, with a blend of technology and automation
  • Successfully completed multiple system integrations to both customer facing (x6) and 3rd party (x1) systems
  • Initiated our ISO27001 information security accreditation, to demonstrate our commitment to compliance and cyber security practices in building customer confidence of our technology offering

March

  • Launched enhancements to our CW1 TMS and CUDOS customs platform application which further improves our customs clearance times and service delivery to customer
  • Further development to the Metro rebranding and new website, that showcases our services and commitment to deliver for our customers

These early successes spur us on to continue the delivery of our ambitious 2024-2025 plans.

We are excited to announce that we will be expanding the technical solutions team and, as part of our global strategy, we will leverage our wholly owned office in Chennai, India to base local developer talent to accelerate the pace of delivery.

We are confident that complementing our existing team with a cohort of colleagues in India will bring valuable insights, expertise, and creativity to our projects and help us achieve our vision.

If you know any high performing developers in India who are looking to join a dynamic, forward thinking and technology focused freight forwarder, please encourage them to submit their CV, via our careers page.

We are excited for what 2024 will bring and how our technology roadmap will aid the delivery of Metro’s strategic objectives.

Metro is leading the industry in developing the technologies and platforms that simplify and enhance optimal supply chain management.

Visibility, control, environmental, and customs modules, blend together with integrations of critical digital trade documents, including electronic bills of lading (eBL) to provide an unparalleled supply chain platform.

EMAIL Ian Powell for further Information on our digital capabilities and how we can support your global trade and business growth ambitions.

ECO globe

Sustainable business growth

Differentiation, innovation, technology, profitability, customer focus and partnership building are all key components in business growth and are all inherently linked to sustainable businesses, which underlines the value that environmental strategies can add to your business.

Sustainability is good for business, because it builds brand value, meets consumer expectations, attracts talent and creates new opportunities, which is why Metro has been certified Carbon Neutral for five years, supports sustainable initiatives and drives innovation to help our customers monitor and mitigate their carbon footprint.

The vast majority of C-level executives agree that they can achieve growth while also protecting the environment, but they remain slow in implementing actions that embed sustainability into their strategies and operations, and cultures.

We lead the way by taking positive action, with proactive carbon reduction planning, offsetting projects, ISO 14001 accreditation and membership of the Air France KLM Martinair Cargo Sustainable Aviation Fuel Partnership.

Members of the West Midlands Net Zero Business Pledge, we support efforts to make the region a net zero carbon economy, with commitment to zero landfill waste, new recycling bins at our Birmingham HQ, together with more electric charging points and fleet replacement with electric vehicles.

Metro is measuring and monitoring the emissions of every shipment, by every mode, for all of our customers, with offsetting alternatives, so they can work towards carbon neutrality in their global supply chain.

Our MVT Eco module has reported over 250,000 shipments, with a total CO2 equivalent of more than 1M tonnes measured.

The EU adopted the Corporate Sustainability Reporting Directive (CSRD) act in November, with fines and penalties for those failing to disclose their indirect Scope 3 emissions.

MVT Eco uses reporting methodology that is in conformance with the Global Logistics Emissions Council (GLEC) and incorporates 30 pre-built charts and downloadable statements, to simplify Scope 3 reporting compliance for customers.

In 2024 Metro are expanding our sustainability team and are seeking individuals that could add value to this critical area.

If you, or someone you know are committed to the environment and making a difference that counts, we want an individual that has the confidence to work closely with our leadership team in setting strategic objectives and targets, and in ensuring the business meets these on an ongoing basis.

In the first instance visit our careers page and submit your CV with a covering letter.

BIFA trophies

Freight industry award finalists

The British International Freight Association (BIFA) is the trade association for the freight, logistics and supply chain management sector. Their annual Freight Service Awards are the industry’s most contested and highly sought trade awards, because peer recognition is the ultimate accolade.

BIFA’s 35th and biggest Freight Service Awards – with over 500 attendees and a 30% increase in award entries – took place three weeks ago in the City of London, with Metro overcoming the increased competition, to be selected as finalists in the Sustainable Logistics and Specialist Services categories.

Grant Liddell, Metro’s Managing Director. “Our solutions, technology and customer focus are truly leading-edge and being selected as finalists in BIFA’s Freight Service awards yet again is recognition of that capability and is an independent endorsement of the value that we deliver consistently.”

Metro’s submission for the Sustainable Logistics Award described how a client’s commitment to create more sustainable supply chains was supported by three Metro initiatives, that focused on their critical air freight channel.

Over a two-year span Metro created:
1. A cloud-based tool to measure and monitor the CO2 emissions of every shipment
2. Became the first UK forwarder to invest in the Sustainable Aviation Fuel (SAF) programme
3. Participated in Sustainable Flight Challenges to generate CO2 savings exceeding 37%

The critical insights gained from the Sustainable Flight Challenges were invaluable in developing the operational templates that are now paving the way for a more sustainable air freight channel for the featured client.

Metro’s focus in the Specialist Services Award category was to highlight the value that we add, to enhance the freight element, and the difference that makes to our customers.

The Metro entry, chosen by the judges as a finalist, outlined how, at a time of limited transport capacity, a car manufacturing client’s finished vehicles were safely shipped to international markets, using a solution that reduced transit times, cut costs, lowered emissions and avoided disruption at destination.

By building connectivity between Metro’s supply chain management platform and the client’s ERP system, together with visibility of critical supply chain milestones, the client could grant their dealers direct access to Metro’s visibility tools, providing reassurance on vehicle orders in transit.

With Metro’s solutions the client could continue delivering customer orders in a challenging environment, with the solution running for over 12 months, to protect tens of millions in sales.

If you would like to learn more about the solutions highlighted here, please EMAIL Andrew Smith, Metro’s Chief Commercial Officer. 

Bangladesh label

New Developing Countries Trading Scheme

The UK government launched a new preferential trading scheme, The Developing Countries Trading Scheme (DCTS) last year, to provide tariff concessions for developing countries exporting to the UK market.

The DCTS replaces the Generalised Scheme of Preferences (GSP) and extends tariff cuts to hundreds of products, including clothes and food, from specified developing countries, as part of the UK government’s efforts to replace similar EU schemes.

Like GSP, DCTS has three tiers of countries. On the first tier are LDCs; the second tier consists of countries classified by the World Bank as a low-income (LICs) or lower-middle income countries (LMICs); and the third tier includes countries that are economically vulnerable LICs or LMICs due to a lack of export diversification.

An expanded cumulation for LDCs, means they can have extended cumulation with other DCTS countries and countries with Economic Partnership Agreements with the UK and reduces trade barriers for LDCs in regional and global supply chains serving the UK.

The DCTS offers developing countries a simpler and more generous set of trading preferences and simplifies rules such as rules of origin, which dictate what proportion of a product must be made in its country of origin and removes some seasonal tariffs, in a bid to reduce red tape and lower costs, as an incentive to firms to import more goods from developing countries.

An additional 156 products are eligible for tariff reductions and more than 85% of eligible goods now benefit from zero-rated tariffs and the renaming of preference tiers from GSP to DCTS aligns with the UK's offerings in each tier, to reflect the progression of countries as their economies grow:

DCTS Comprehensive Preferences (previously GSP LDC Framework)
DCTS Enhanced Preferences (previously GSP Enhanced Framework)
DCTS Standard Preferences (previously GSP General Framework)

Under the comprehensive preference, 46 LDCs will get zero tariff facilities on all products except arms and ammunition, which means that LDC countries like Bangladesh will enjoy zero-duty tariff lines for its products until it graduates to the next level. 

After graduation from LDC, Bangladesh may be entitled to an enhanced preference regime as it is an "economically vulnerable" country based on the absence of export diversification criteria. 

Furthermore, the DCTS will allow qualifying countries like Bangladesh to access global supply chains for importing raw materials from 95 countries to export their final products to the UK duty-free under regional cumulation.

Bangladesh can also utilise the benefits of extended cumulation with UK-DCTS and UK-EPAs  (UK-Pacific economic partnership agreement with 95 countries). Cumulation with the UK, British Overseas Territories, EU, Norway, Switzerland, and group 2 countries (for intra-regional cumulation: SAARC countries except the Maldives and Afghanistan) — and in such a case, Bangladesh's tariff rates in the UK under EPA will apply. 

For such cumulation, the country must follow minimum processing rules to count as originating. For inter-regional cumulation, culminating with group 1 countries (Cambodia, Indonesia, Laos, Myanmar, and the Philippines — with Vietnam's FTA soon excluding it), a case-by-case application is needed.

DCTS is a bit more liberal than that of the EU GSP+. Under the EU's draft GSP proposal for 2024–34, Bangladesh's apparel products may face safeguard measures when the share of relevant products exceeds both 6% of total EU imports of those products as well as the product graduation threshold during that year. 

Under the new agreement, access to the enhanced preferences is based purely on the economic vulnerability of LICs and LMICs, which is considered to be a more generous approach, with eight countries becoming immediately eligible for enhanced preferences. 

The DCTS retains power to suspend any country that violates human rights or labour rights, including violations in relation to anti-corruption, climate change and environmental conventions.

Overall, the DCTS offers more generous benefits than the existing GSP and any business currently utilising GSP should review the application of the DCTS frameworks.

Our CuDoS customs brokerage platform is optimised continuously, in line with HMRC regime changes, automating and submitting customs declarations, for simple and compliant preference processing. 

To discuss your trading strategy, access to preferential tariffs and documentary requirements please EMAIL our customs expert, Andy Fitchett, who can talk you through your opportunities and options.