Coronavirus highlights need for visibility

Why some supply chains fail in the current environment

Brexit and the COVID pandemic has put global supply chains, and the people who work in them, into the public consciousness for probably the first time. As disruptions impact supplies of consumer goods, leaving empty shelves and fears grow for Christmas stock availability, people are asking ‘what’s gone wrong’.

Supply chains almost never operate perfectly. There’s too many processes, participants and ‘spinning plates’, to throw a spanner in the works. The reality is supply chains have  always had issues, but freight forwarders put them right and because the thing consumers wanted always turned up, no one was really paying attention. That is part of the value we have traditionally added to the global movement of your products – making issues logistics invisible so that you can get on with your own core business functions.

Weather, economics, capacity, pricing, labour disputes, strikes, regulatory changes and accidents are just some of the issues impacting trade and overcoming them is part of managing cargo flows for forwarder and supply chain executives. But the pandemic and its after-effects are much more profound. Why is that?

The simple answer is that the sudden, unexpected and massive surge of demand that followed the lifting of lockdowns, far exceeds the market’s capacity and ability to cope with the consequences. Supply versus demand dynamics were, and continue, to not be matched.

The existing global supply chain infrastructure simply can’t handle the volume of products flowing through the economy, as consumer demand shifted from purchasing services to purchasing physical products.

For another insight on this critical subject we recommend you view this excellent report on ‘Global supply disruption’ by the BBC journalist Ros Atkins - WATCH VIDEO – it gives a simple but comprehensive overview of what has and is happening in The UK and globally within the logistics arena.

With inventory limited, by domestic and global production shut downs, businesses pushed hard for more stock, as production came back online.

Suppliers across Asia, starting in China, ramped up manufacturing and products started to flow again and the volumes were much bigger than before. Many of them PPE related and totally unplanned as governments bought stock in the early phases of the Covid pandemic.

Before long, with all the passenger aircraft grounded, the shipping lines were employing all their fleets and every container ship that could be bought or hired was put to work moving cargo across the oceans.

However, ports were built to handle relatively consistent volumes and each port is constrained by the number of cranes that can service ships and the available space to store containers.

When the ports became flooded with cargo, they simply didn’t have the capacity to handle it and the lack of labour, trucks, storage capacity and rail infrastructure all started to create significant supply chain challenges as congestion worsened. 

Once a cargo shipment reaches the arrival port, it may go from truck to rail to warehouse to truck to distribution centre and any number of sorting facilities before it reaches a store or eCommerce customer. Many of the capacity constraints have been labour-related, i.e. COVID-safe working restricts port worker volumes, quarantine means under strength shifts at the distribution centres or simply not enough HGV drivers. Some of these issues are taking time to resolve, or may never be resolved.

Will the supply chain issues end soon? Very unlikely

Even if we can resolve bottlenecks, congestion and disruption to meet the current demand on the oceans, at the ports and in the trucks, any further significant increase in demand could undo any progress.

Businesses that don’t soon have enough inventory on hand are going to sell out prior to Christmas because lead times are so extended. We may see, after Lunar New Year, a very strong focus on inventory replenishment and with inventory-to-sales ratios so low, restocking may continue through the second quarter into the summertime and maybe all the way up to the peak season next year.

So, even if demand for services returns, we have a long way to go before the market catches up with anticipated demand. New vessel orders will not start to arrive until next year and will not add any significant volume before 2023-24 and, likewise, any infrastructure investments by ports or other participants, will take 12-36 months to plan and execute. 

It is anticipated and widely accepted that the issues we see currently within the logistics sector and the high freight rates across all modes will continue next year without much compromise until the second half - hopefully.

Managing supply chains can no longer be a back-office function, largely ignored and taken for granted. More than ever, business survival will require a highly functioning supply chain run by professionals with the experience and critical support of partners. 

Metro will always provide you with the alternatives and options available in the current market surrounded by proactive value added services, technology, communication and an overall solution throughout your own supply chains that is designed and created on a bespoke basis. 

We encourage engagement and a collaborative partnership approach with all of our customers, and suppliers for that matter. For further information and to discuss your ongoing requirements please contact Elliot Carlile or Grant Liddell and let us visit you and demonstrate what we do and how we do it…….

empty shelves

Supply chain weaknesses exposed by Covid

For decades, offshoring and global sourcing have offered lower labour and operating costs, wider product ranges and opportunities to reach new markets. The pandemic has exposed their supply chain vulnerabilities.

Customers are expecting faster and faster deliveries, but global supply chains take weeks and even months to land goods from overseas and lead times have been extended since the Coronavirus outbreak in early 2020. Owing to port congestion, raw material shortages, transportation bottlenecks/ delays and the HGV driver crisis.

The combination of national and local lockdowns and economic and political instability has highlighted three global supply chains weaknesses:

Lead times

The impact of the pandemic has profoundly challenged the effective management of extended supply chains, with average lead times from China increasing by 222% and from the US by 200%.

Raw material and component shortages are impacting verticals, with electronic components facing the biggest supply chain constraints, with lead times for the most important lines increasing from 16 weeks to over 52 weeks, with manufacturers increasingly running out of inventory.

Lower speed to market because of longer lead times, may also open doors for competitors, who can take market share by releasing products earlier.

Brexit poses even more challenges for unprepared UK manufacturers and exporters, with border delays and additional administrative burdens, extending lead times.

As a consequence, their end customers could potentially be liable to pay increased import tariffs, but also for extra costs throughout the supply chain, such as additional inventory holding and transportation costs.

Lack of diversification

Many businesses, keen to cut costs, have outsourced production, or sought oversea vendors, but Covid has highlighted the danger of excessive reliance on specific locations, regions or suppliers. And in the worst instances supplier, or supply chain collapse may put the businesses in significant danger.

Organisations faced significant challenges across the supply chain in the wake of the crisis and for the vast majority, over-reliance on vendors and manufacturers has led to shortages of critical parts, materials and orders. Exacerbated by difficulties in supply planning, due to a lack of information from the same suppliers.

In addition to the issues raised by the pandemic, if a single source or manufacturing base experiences any unpredictable or major event, or it is purchased by a competitor or runs into financial difficulties, customers that depend on it will be in jeopardy.

Lack of visibility

During the pandemic many companies have struggled to deal with an uptick in customer demand and overcome disruptions to their supply network with 72% (s. Capgemini) facing huge challenges in monitoring their end-to-end supply chain.

The main challenges reported by business owners, in a survey by Capgemini, was monitoring the location and status of their inventory and precisely tracking their transport capacity.

Without inventory visibility businesses struggle to scale up or down, to meet demand, or position products correctly, which all adds to difficulties in demand planning.

Difficulties with products being held up in ports or across borders has been common over the last 20 months and delayed shipments mean longer lead times, but without that visibility, executives cannot reconfigure the business’s expectations and control costs.

The lack of end-to-end visibility in global supply chains can expose companies to higher risk of disruption and those that don’t have transparent supply chains may suffer huge financial losses, because they don’t have enough information to identify disruptions and act accordingly.

Demand is driving change and supply chains need to be flexible, customer and solution driven, with end-to-end transparency and a single global inventory view, that supports efficient operations along the entire supply chain.

We work with our customers to improve their supply chain resilience in five key areas:

Understanding – We make it our key mission to recognise our customers requirements and expectations along with desired outcomes. With a thorough knowledge of what is needed we can contribute, create, design and provide all options available in the current market.

Visibility - Our cloud-based supply chain management platform, MVT, provides end-to-end visibility across their entire supply network, with global control down to item level.

Agility - Slower moving lines can be deferred, while priority orders can be highlighted and expedited, to increase speed to market and close the cash-to-cash cycle.

Diversification - With MVT, it is simple to monitor and add vendors. The system pro-actively manages and benchmarks vendors, product flows and outbound order data.

Contingency - MVT’s exception alerts and rules-based solutions, correct operational non-conformities, without human intervention, or alert users to issues outside set-parameters for corrective action.

For specific information, or to discuss how our technology could support your supply chain, please contact Simon George our Technical Solutions Director or Grant Liddell, for the latest innovation and initiatives that we have launched to underpin your own objectives.

Brexit red line

Brexit delay, dithering and duties: Metro has your back

To the consternation of many shippers, the Government is changing the start dates for new border checks and processes for imports and exports with the EU. The good news is that Metro’s experts can protect your supply chain from these changes and simplify customs compliance, with our intelligent, automated, digital solutions.

With three significant Brexit changes and developments already this month, it is clear why so many businesses trading with the EU are confused, uncertain and concerned about changing customs regimes, requirements and compliance.

Metro’s dedicated customs brokerage team, is one of the industry’s biggest, most experienced and best resourced. It is a unique repository for EU/UK Brexit expertise and a flagship for graduate professional development in a critical area.

Continuing investment in technology and the brokerage team has expanded the capacity of our groundbreaking Customs Document System - CuDoS - and the capability of the advisory, support and compliance resource we provide businesses that trade with the EU. 

The proprietary CuDoS embraces proven, new and emerging technologies including optical character recognition, to convert documents into digital data. With automation technology, machine learning and artificial intelligence, to simplify and automate declarations, CuDoS is constantly adapting to ensure compliance with change UK/EU customs regimes.

CuDoS: 2021 Brexit stats:

  • 74% of workflow automated
  • 15,000 export declarations
  • 6,000 Transit accompanying documents
  • 12,000 import declarations
  • 99% analog to digital accuracy
  • 8 minutes = record declaration turnaround
  • 85% of clearances turned around in under 2 hours

Importers pay more post-Brexit duties

UK importers have paid 42% more in customs duties since Brexit came into force on the 1st January, largely to the “rule of origin” tariff, which applies to goods imported from the EU which were originally made, or contain components made, outside of the EU.

UK importers are paying more duty and UK Customs is losing out on hundreds of millions of pounds, as importers fail to comply with the delayed declaration scheme set up to soften the impact of Brexit.

Delays cost business

Delayed customs declarations are not being converted into actual customs declarations and while some importers may be happy to import without declarations while they can avoid them, they do face the very real prospect of retrospective action and auditing by HMRC, to recover outstanding taxes and duties.

The decision by the UK government to further delay Brexit border controls has been criticised by trade associations who believe that if these controls were imposed on EU suppliers, it would cause friction that might encourage a negotiated relaxation in controls between the UK and the EU and is to the detriment of UK companies.

Under the revised timetable:

  • Pre-notification of Sanitary and Phytosanitary (SPS) goods, which were due to be introduced on 1st October 2021, will now be introduced on 1st January 2022.
  • Export Health Certificates, which were due to be introduced on 1st October 2021, will now be introduced on 1st July 2022.
  • Phytosanitary Certificates and physical checks on SPS goods at Border Control Posts, due to be introduced on 1st January 2022, will now be introduced on 1st July 2022.
  • Safety and Security declarations on imports will be required as of 1st July 2022 as opposed to 1st January 2022.
  • Exit safety and security declaration applies from the 1st October 2021. An EXS is required  for a range of situations including, empty pallets, containers or a vehicle being moved under a transport contract and goods moving under transit.

Available, for the first time, to new customers, our CuDoS customs brokerage platform is optimised continuously, in line with the regimes in force on both sides of the Channel. Automating and submitting customs declarations, CudDoS simplifies compliant border processing, in either direction. 

We simplify declaration submission and safeguard our customers EU supply chains from the potential fallout of easement and regime changes, which means that their EU/UK movements will not be interrupted when full UK/EU border controls are implemented on the 1st January 2022.

To discus your situation and to learn how we automate customs declarations for businesses of all sizes, please contact Elliot Carlile or Grant Liddell who can talk you through the options.

FIATA FBL

Metro successfully test new eBL with FIATA

Metro continues to actively support the development and adoption of emerging technology, across the shipping industry, by participating in the successful testing of new e-FIATA Bill of Lading (eFBL) standard, with FIATA , the trade association for 40,000 freight forwarding and logistics firms in 150 countries.

The COVID19 pandemic has highlighted the urgent need for adoption of the digital version of one of the most important trade documents – the bill of lading. 

At ports and terminals around the world, goods cannot be released because the paper bill of lading is not there due to border restrictions, changes to the cargo’s routing, or people cannot physically stamp the document.

The ongoing disruption to trade, transport and the movement of documents, means that the digitisation of physical shipping documents is becoming much more significant

Several solution providers and carriers have offered proprietary versions of eBLs but the lack of standardisation has prevented large-scale adoption. 

Metro’s tech experts work with the United Nations Centre for Trade Facilitation and Electronic Business (UN/CEFACT), to harmonise trade documents and the exchange of information in the supply chain

In 2021, FIATA will release its eFBL standard, which is based on the UN / CEFACT Multimodal Transport Reference Data Model, to ensure interoperability with other standards and most systems. 

From a trust perspective we definitely see value in the document audit trail and the possibility for stakeholders to check the validity of documents.” 

Simon George, Technical Solutions Director, Metro Shipping

Earlier this month FIATA’s eFBL was tested by Metro, other freight-forwarding companies and software providers, as part of a proof of concept, aiming to make the open source standard available to all.

As part of the concept testing, Metro’s operations system generated a document that went electronically to FIATA’s servers, made an entry containing ‘issue date’ and ‘issued by’ as well as the document itself, which then sent back a FIATA bill of Lading  directly into our operations system.

FIATA really appreciate Metro’s assistance, in testing the electronic FIATA Bill of Lading issuance, sharing and verification processes. The detailed feedback will ensure our eFBL solution does answer to the needs of members around the world.

Lucelia Tinembart, Digital Projects Officer, FIATA

FIATA is going even further by testing a tracking solution for its documents, which will allow full traceability, through a unique QR code and number attached to each document. This will enable all parties interacting with an eFBL to verify the validity of the document, the integrity of its content, as well as the identity of its issuer, by scanning the QR code or uploading the PDF on FIATA’s website. 

Full implementation is planned to start in Q3 / 2021.

Metro believe that Blockchain, machine-learning and emerging technologies are the future of international trade. That’s why we work with UN/CEFACT and FIATA: to harmonise the exchange of information in the supply chain; and develop digital capability with critical documents like eBL’s.

For specific information, or to discuss how our technology could support your supply chain, please contact Simon George our Technical Solutions Director.